Terms & Conditions of the agreement to work together
AGREEMENT TERMS: This Agreement is between Christine Brodmerkel, MAPC, PCC (counselor/mentor/coach) and paying and non-paying clients for services beginning on the date of the first session. This agreement includes all types of :1 sessions, group sessions, virtual and in person session. Client agrees to submit payment in advance of sessions. Sessions without prior payment will be cancelled. Either party may cancel the Agreement at any time with a week’s notice. Fees paid are non-refundable.
CANCELLATION POLICY: Cancellation may be made up to 24 hours of the scheduled time. By canceling your appointment within 24 hours of your scheduled time, you may incur a $45 late cancellation fee. At the discretion of Christine Brodmerkel, this fee may be waived. In the event of a missed appointment without notification, the session fee is non-refundable and non-transferable.
CLIENT RESPONSIBILITIES: As the client:
1. I understand and agree that I am fully responsible for my physical, mental, and emotional well-being during my sessions, including my choices and decisions. I am aware that I can choose to discontinue sessions at any time.
2. I understand that receiving mentoring/coaching/coaching is a Professional/Client relationship that is designed to facilitate the creation/development of personal, professional or business goals and to develop/implement strategies or plans for achieving those goals.
3. I understand that undertaking psycho-emotional healing, spiritual awakening, and ancestral lineage healing is a comprehensive process that may involve all areas of my life, including work, finances, health, relationships, education, and recreation. I acknowledge that deciding how to handle these issues, incorporating counseling/mentoring/coaching into those areas, and implementing my choices is exclusively my responsibility.
4. I understand that Christine Brodmerkel is a Professional Certified Coach and is trained at the graduate level in counseling psychology and offers counseling/mentoring/coaching that does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association. I understand that counseling, mentoring, and coaching is not a substitute for licensed mental health counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment. I will not use counseling/mentoring/coaching in the place of any form of diagnosis, treatment, or therapy.
5. I promise that if I am currently in therapy or otherwise under the care of a mental health professional, that I have consulted with the mental health provider regarding the advisability of working with a counselor/mentor/coach. I also assure this person is aware of my decision to proceed with the counselor/mentor/coach relationship.
6. I understand that the information will be held as confidential unless I state otherwise, in writing, except as required by law.
7. I understand that certain topics may be anonymously and hypothetically shared with other professionals for training OR consultation purposes.
8. I understand that all decisions are exclusively mine and acknowledge that my decisions and actions regarding them are my sole responsibility.
9. I will give thought to and identify a specific topics so we can maximize the use of my scheduled time.
10. I understand that open communication is the key to the counselor/mentor/coaching relationship. If I ever have a concern about the services or counselor/mentor/coach we will discuss it immediately so that we can continue with the sessions.
11. I understand that between sessions, I may communicate with the counselor/mentor/coach via email or phone for insight, to briefly address a concern, or share a success. Situations requiring a conversation will be addressed in a formal session.
12. I understand that each counselor/mentor/coach session will stay within the limits of the scheduled appointment time. If needed, an extension of the session may be requested, if available, for an additional charge.
13. I accept full responsibility for myself and my actions resulting from the process of counselor/mentor/coach.
14. I understand that the only record retained after the close of the agreement contains the client name, email address, session dates, and phone number for the coaching service log. I also understand that this information will be shared with the International Coach Federation (ICF) for the sole purpose of reporting client hours to support the credentialing process. In the event of an audit, the ICF may contact me to verify the coach/client relationship and hours reported.
COUNSELOR/MENTOR/COACH RESPONSIBILITIES: As the counselor/mentor/coach:
1. I agree to serve as your counselor/mentor/coach, in partnership, to assist you in achieving your personal and professional goals.
2. I agree to share with you what I see and sense with your life situations and offer objective and non-judgmental feedback to help you gain clarity.
3. I agree to offer information, suggestions and insights that might assist you with moving forward in achieving your goals. Sometimes these suggestions might include asking you to take action steps to move forward. Expect me to challenge you and invite you to see a different perspective.
4. I will respect and maintain your confidentiality.
5. If issues arise that go beyond the scope of my expertise, I will recommend resources as necessary, as your situation requires.
I agree that, in the event of any claim or grievance by me against Christine Brodmerkel, my sole remedy will be the return of the fees paid to Christine Brodmerkel for the agreement period currently in effect. Christine Brodmerkel is not responsible for any direct, indirect, incidental or consequential damages beyond the total amount of fees paid by the client. Completion of the initial term or an extension of this agreement shows satisfaction with the services provided and is not eligible for a refund. Each subsequent agreement extension is subject to the grievance/refund terms until the completion of the extended agreement period. Remedy does not include prior agreement terms.